Network & firewall
Topology, switching, VLANs, WAN, firewall policy, VPN and baseline monitoring.
← All service pillarsInfrastructure · Core technology foundations
Infrastructure designed for availability, security and manageability.
Network, business Wi-Fi, Windows Server, identity, backup and continuity with documented design and controlled change.
CLEAR SCOPEDEFINED OWNERSHIPDOCUMENTED CHANGEMEASURABLE OUTCOME
Service scope
The services every application and user depend on.
We start with business dependencies—not a preferred vendor. Design considers growth, security, supportability and the complete lifecycle.
Business Wi-Fi
Requirements, coverage, capacity, segmentation, guest access and documentation.
Windows Server & identity
Active Directory, file services, permissions, policy, patching and migration planning.
Backup & business continuity
Backup policy, retention, offsite copies, restore testing and recovery priorities.
NETWORK INFRASTRUCTURE & STRUCTURED CABLING
From the cable and rack to a secure, documented network.
One accountable workflow for survey, design, physical installation, configuration, testing, documentation and ongoing support.
Network Design & Installation
LAN/WAN design, topology, IP planning, equipment selection and controlled delivery for new or existing business networks.
Explore service →Structured Cabling
Cat6/Cat6A cabling, outlets, patch panels, labelling and documented handover of the physical network layer.
Explore service →Rack & Server Room Services
Rack assembly, termination, patching, PDU and UPS integration, cable management and technical documentation.
Explore service →Business Wi-Fi Design & Installation
Site survey, coverage and capacity design, access-point deployment and secure corporate and guest Wi-Fi.
Explore service →Switching, VLANs & Network Security
Managed-switch configuration, PoE, VLANs, trunks, STP, firewall, VPN and secure segmentation of business services.
Explore service →Operating model
Assess, design and implement with controlled change.
Every change starts with the current state, requirements and a rollback plan. Implementation is followed by technical documentation and an agreed operational monitoring model.
01Discovery & dependencies
02Design & acceptance criteria
03Controlled implementation
04Validation & handover
OPEN SOURCE · OPEN STANDARDS
Open infrastructure without unnecessary vendor lock-in.
Where it creates measurable business value, we design and support Linux, open monitoring, backup, virtualisation, private cloud and automation solutions. Selection is based on workload, supportability and total lifecycle cost—not ideology.
Explore open-source business solutions →Clear boundaries
What is agreed before work begins.
Scope defines systems, locations, changes, maintenance window, dependencies, acceptance criteria and rollback. Security assessment or penetration testing require a separate specialist scope.
FAQ / SERVICE FIT
Questions to clarify before engagement.
Can this pillar operate as a standalone service?
Yes. The scope may cover a specific operational area or integrate with the other ICTSupport pillars under one service model.
How is pricing determined?
Pricing depends on environment size, locations, coverage, complexity, dependencies and agreed deliverables. We quote after scope validation.
What happens during onboarding?
We confirm systems, contacts, responsibilities, access, escalation, documentation and acceptance criteria before live operation.
Build infrastructure that can be supported.
Describe your locations, critical systems and the change you are planning.